Booking Terms & Conditions
When validating your reservation, you are accepting these terms and conditions.
Before finalizing your reservation, you will find alongside the information of the reserved accommodation, the cancellation conditions stipulated by each tourist establishment in Menorca.
MENORCAHOST offers you two payment methods: by BANK TRANSFER or payment through a VIRTUAL POS (TPV).
If you choose the BANK TRANSFER payment option, we will send you the bank account number, along with the cancellation conditions specified for each accommodation, to the email address provided when confirming the reservation.
When selecting the CREDIT CARD payment method, we provide you with two options:
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FULL RESERVATION PAYMENT - You can make the full payment for the reservation at the time of booking. If you cancel the reservation before the start of the cancellation fee period specified in the accommodation's booking conditions, MENORCAHOST will refund the payment made.
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DEPOSIT - A deposit of €40 will be charged at the time of booking as a guarantee. The remaining amount will be charged 3 days before the date specified by each accommodation as the start date for cancellation fees. We will send you a reminder email to make the payment 7 days and 2 days before the payment date. In case of cancellation before the start of the cancellation fees, MENORCAHOST will refund the payment to the same credit card used for the booking.
Please, take note that for security reasons we NEVER require your credit card details. We accept the payment cards VISA or MASTERCARD
For all "ON REQUEST" reservations, you will receive an email informing you that the reservation is pending confirmation by the accommodation provider. In this case, MENORCAHOST will contact the accommodation provider directly to confirm availability, and we will inform you by email whether your reservation request is confirmed or canceled. If confirmed, we will provide you with payment details and reservation conditions.
For any questions regarding the reservation process or assistance during the purchase, you can contact our customer service via the email address reservas@menorcahost.com. We are here to assist you at all times.